Parts Advisor: our new storefront chat assistant
We’ve built a Parts Advisor: a storefront chat assistant that taps into your fitment data and answers questions based on it.
Most parts chatbots read product titles and descriptions, then guess whether a part fits. Parts Advisor doesn’t guess. Every search runs through your fitment data with the shopper’s vehicle applied. So every part it shows is one your own data lists for that vehicle.
If your data contains no information for that vehicle, the assistant says so. It doesn’t show parts that only look close.
What happens after a shopper starts a conversation?
The vehicle a shopper mentions in chat becomes the store’s selected vehicle and is added to their Garage. From there, it works like any vehicle picked in Year Make Model search:
Product pages verify fitment against it.
It’s still there on the next visit.
It’s recorded into analytics, customer profiles, and order details the same way.
How to turn it on:
If you sell on Shopify and BigCommerce, you can turn it on with a switch in the Convermax app.
For other platforms, you’ll need to request a one-line config change from us.
Pricing is still in development.
For now, Parts Advisor is included at no extra charge. It runs on Convermax AI by default, or on your own OpenAI or Anthropic key with the model you choose.
Try it on your store and tell us what you think.