Priority Support Packages

Earlier this year, we introduced Support Packages for clients looking for custom development and designs. After gathering valuable feedback, we’ve refined them to communicate their value better.

Previously, our team handled custom development requests by estimating projects and providing quotes at an hourly rate of $150. Now, every customer can request custom development at any time. While these features will eventually be implemented, they follow our standard development timeline.

Some customers want to get new features, designs, or other enhancements sooner, than others. That’s where our Priority Support Packages come in handy.

How do Support Packages work?

Every Convermax plan includes ongoing support, and our team constantly improves the app’s functionality. Over time, all our clients benefit from these improvements and get their stores upgraded with new features. However, some businesses need custom features, design changes, or enhancements sooner than our team’s regular working cycle allows. By getting one of the Priority Support Packages,  you gain priority in our development queue, ensuring your support and development requests are handled faster.

We offer three flexible packages.

• Choose what fits your project best  – 20, 40, and 80 hours of custom development.

• No expiration – merchant can use hours over several months, so there’s no pressure to use them within a fixed period.

• You can opt to withdraw your unused balance by the end of the year.

With these packages, you get the customization and speed your online store requires. Choose the plan that best fits your business needs!